Ray and all the team at Pearce and Batts are friendly, welcoming, and honest. I've used them for years, and they've always fitted me in, kept me informed of work required before going ahead and doing it, and made me feel like a truly valued customer. I'd highly recommend Pearce and Batt to anybody.
I have been using Pearce & Batt for over five years and have full confidence in the service they provide. Honest advice allows options for repairs to be considered, resulting in total confidence that only required work will be done. All staff are professional and friendly. Thanks particularly to Ray.
I have used this garage previously and the staff are friendly, accommodating and competent. They will go "the extra mile" to help in any situation that arises. I cannot speak too highly of them.
Had a MOT carried out here. Quick and well priced. Used the garage many times and can't fault the service from Ray and the team.
I cannot speak highly enough of this garage. My car developed a serious issue, which they diagnosed quickly and accurately. I was quoted for the repair and every other garage I called gave the same price, it was going to be a big job. Pearce and Batt did not try to push me into getting the car fixed, gave me a courtesy car for the whole weekend (as typically mine had broken down on a Friday afternoon) and only charged a small fee for the diagnostic work. Then they arranged a tow truck and kept my car there until it could be brought back to me. The staff were pleasant, eager to help and go the extra mile. Go to this garage, I won't be going anywhere else
Pearce and Batt are very willing to explain any detail to you. Their policy of confirming the work with you to be carried out once they have assessed the problem gives one a sense of trust and peace of mind, if any further work is found, to be needed they always call you for approval first. The reception staff has always been courteous and efficient with that nice friendly touch that makes a difference.
Can't fault the garage at all. Honest. Reliable. Trustworthy. Just what you need when it comes to something as important as your car.
They are honest straight forward people with the customer in mind at all times and their work standards are first rate, the result is a very happy customer. I have used this garage on many occasions and have always been happy with the work carried out and the costs involved. They always show you the parts they have removed
Ray and the team at Pearce and Batt have looked after both mine and my wife’s cars for a number of years now. They offer a friendly and fast service with the minimum of fuss but the maximum of trust.
Taken my car to Ray & co quite a few times for various bits and pieces, a great, friendly, reliable and genuine garage.
Professional and fair and superb personal service always assured from Ray & His team.
The whole garage staff did a wonderful job, with Alison on reception keeping me up to date and entertained throughout. I have since booked my MOT with them
Very satisfied with the high standard of work. All staff are helpful. Highly recommend.
Excellent, reliable service. Always gives impartial advice before work, communication is excellent and staff are friendly
Dealt with walk in breakdown immediately and provided a free courtesy car whilst parts were awaited. Excellent service, highly recommended.
MOT, SERVICING AND REPAIRS
Drove in on a Friday at 4:55 pm with a horrible sound coming from my car. These guys put the car on the ramps and stayed late to investigate! Luckily it was a superficial noise and was safe to get me home (130 journey!!) I cannot thank you enough. Lovely people, excellent service!!!
A fair and friendly service. Honest and professional guys. Never felt done over